Job Description

We are hiring a Supervisor Typist with experience in handling government-related typing services, including Ministry of Labour and General Directorate of Residency and Foreigners Affairs (GDRFA) transactions in the UAE. The candidate will be responsible for supervising daily operations, ensuring accuracy in typing services, and managing a small team.

Key Responsibilities:

Typing and processing applications related to:

Ministry of Labour (Work Permits, Offer Letters, Contracts)

GDRFA (Visa Applications, Entry Permits, Emirates ID forms, etc.)

Other government portals (TASHEEL, AMER, ICA, MOHRE, etc.)

Supervising a team of typists and ensuring accuracy and timely submission

Managing customer service and ensuring client satisfaction

Staying updated with changes in government procedures and portals

Coordinating with PROs and external government departments

Training new staff and ensuring compliance with UAE laws and typing standards

Requirements:

Proven experience in UAE government typing services

Familiarity with TASHEEL, AMER, ICA, and other online government systems

Previous supervisory or team-leading experience is an advantage

Proficiency in Arabic and English (spoken and written)

Excellent typing speed and accuracy

Ability to work under pressure and handle client queries

Work Location: Umm Al Quwain - On-site

Working Hours: Full-time

Salary: Based on experience - to be discussed in interview

Preferred Nationality: Arabic speakers preferred, but all nationalities are welcome

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Application Deadline: 25/05/2025