Carry out and ensure planned preventative maintenance (PPM) is completed on all relevant equipment daily, weekly, monthly and as planned
Manage and supervise the daily activities of team. Ensure optimal use of manpower and resources
Oversee and carry out the installation, maintenance and repair of a wide range of equipment
Respond to all reactive maintenance within the specified service level agreements
Preparation and submission of quotations and estimates. Liaise with technicians to ensure accuracy of quotations and estimates
Respond in a prompt and efficient manner to all reactive issues and help desk requests
Report to manager on job progress and issues on a daily basis
Accurate monitoring on a daily basis of hours booked and clocked hours
Arrange for site inspection from time to time to monitor standard of work and completion schedule
Coordinate with other teams ensuring satisfactory completion of all work requests
Flexibility to work to shift patterns as and when required. Flexible availability for 24/7 rostered standby duties and emergency call outs
Administration and clerical responsibilities as required by job
Strong customer service focus
Maintain a safe place of work. Immediately notify the manager of any safety issues or concerns
Carry out, to the best of your ability, all tasks assigned by the management
Always maintain a clean and tidy appearance. Uniform must be worn and should be clean and in a good state of repair
Develop, lead, motivate and inspire a professional team enabling them to meet both personal and business targets. Provide clear operational direction and support to team
Monitor and evaluate performance levels of employees. Proactively identify opportunities to improve performance Indicators
Strong teamwork ethic and promotion of customer service excellence
Demonstrate leadership and management
Proactively manage and take ownership of issues. Seek equitable and creative solutions to problems
Comply with all processes and procedures (Human Resources, HSEQ, Finance, Information Technology, Procurement, Operations) which include compliance with all applicable rules and regulations of the local labour law
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