Supervisor, Mamas And Papas Qatar
Qatar, Qatar
Job Description
Job Purpose
Job Requirements
Education/Certification and Continued Education
Years of Experience
Essential Roles and Responsibilities
Functional Roles and Responsibilities
- To ensure excellent customer service through: effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target
Job Requirements
Education/Certification and Continued Education
- High school qualification
Years of Experience
- 4 \xe2\x80\x93 5 years experience in Sales or Customer Service environment
Essential Roles and Responsibilities
Functional Roles and Responsibilities
- Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor
- Analyse sales data to maximize sales on day to day basis
- Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager
- Ensure that the standards of grooming, presentation and professional conduct are set and maintained
- Motivate team members to achieve shared goals and acknowledge team and individual successes
- Ensure all new starters are inducted into the department team
- Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department
- Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action
- Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand
- Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc,
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1537478
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationQatar, Qatar
-
EducationNot mentioned