Job Description

Job Summary:
The Supervisor oversees daily operations, ensures team productivity, and maintains quality standards while fostering a positive work environment. They lead, train, and support employees, enforce company policies, and act as a liaison between staff and upper management.
Key Responsibilities:
1. Team Leadership & Supervision

• Direct, coach, and motivate employees to achieve performance goals.
• Assign tasks, monitor progress, and provide constructive feedback.
• Resolve conflicts and address employee concerns professionally.
• Conduct performance evaluations and recommend training/development.

2. Operational Management

• Ensure smooth workflow and adherence to company policies/procedures.
• Monitor productivity, efficiency, and quality of work.
• Identify and implement process improvements.
• Maintain safety standards and compliance with regulations.

3. Communication & Coordination

• Serve as a bridge between upper management and staff.
• Conduct team meetings and deliver updates on goals/metrics.
• Report operational issues, progress, and key metrics to management.
• Collaborate with other departments to meet organizational objectives.

4. Administrative Duties

• Prepare and maintain reports (e.g., attendance, performance, inventory).
• Approve timesheets, schedules, and time-off requests.
• Assist in hiring, onboarding, and training new employees.

Qualifications & Skills:

• Education: High school diploma required; associate/bachelor's degree preferred.
• Experience: 2+ years in a supervisory or leadership role (industry-specific experience a plus).
• Skills:
• Strong leadership and decision-making abilities.
• Excellent communication (verbal & written) and interpersonal skills.
• Problem-solving and conflict-resolution skills.
• Proficiency in [relevant software/tools, e.g., MS Office, ERP systems].
• Other: Ability to work under pressure, multitask, and adapt to changing priorities.