Job Description

Location:

Dubai, UAE

Type: Full-time

About Us

At Connect Pilates Dubai, we are more than a studio--we are a movement. Our mission is to transform lives through mindful movement, education, and community. We partner with leading organizations across the UAE to deliver world-class Pilates programs, wellness initiatives, and educational experiences that inspire lasting change.

The Opportunity

We're looking for a professional, organized, and client-focused individual to be the heartbeat of our Pilates Studio. This role blends administration, client care, and operational support -- ensuring every guest experience is seamless, memorable, and impactful.

What You'll Do

Own the client journey ? welcome, onboard, and retain members. Manage operations ? handle bookings, payments, schedules, and reporting. Be our studio ambassador ? manage queries across WhatsApp, Instagram, email, and in-person with
professionalism.

Support studio growth ? promote memberships, assist in events, and encourage client engagement. Uphold excellence ? maintain high standards of hygiene, studio readiness, and professionalism. Inventory & supplies ? monitor supplies, reorder essentials proactively and ensure smooth daily operations. Assist in marketing efforts & client engagement ? keep customer database updated, help execute campaigns, social media updates, promotions, and client communications. Problem-solve proactively ? identify operational gaps and implement solutions for efficiency and client satisfaction. Collaborate with instructors ? coordinate schedules, class feedback, and client preferences.

What We're Looking For

Strong organizational and problem-solving skills, with the ability to manage multiple priorities. Excellent communication and interpersonal skills to engage and inspire clients, partners, and teams. A warm, approachable, and energetic personality that makes clients feel welcomed and valued. Ability to work independently while contributing to a collaborative, high-performing culture. Tech-savvy (CRM, apps, digital platforms). Passion for health, fitness, and community building. A proactive mindset -- you see what needs to be done and make it happen.

Why Join Connect Pilates?

Play a pivotal role in shaping the future of Pilates and wellness education in Dubai. Be part of a collaborative, health-focused culture where your ideas are valued. Competitive salary with performance-based incentives. Opportunities to make a visible impact on client experiences and studio growth.
Job Type: Full-time