Job Description

About Us:

Our English language institute in Al Hamra, Ras Al Khaimahi, is known for providing exceptional English language education in a fun and friendly atmosphere. We have a close-knit, supportive team environment with low sta? turnover, making job opportunities with us rare and highly sought after.

Job Overview:

We are looking for a dynamic, hard-working, and personable individual to join our team as a Student Coordinator/Sales Associate. This role involves sales, administrative tasks, student enrolment, and coordinating social activities, providing a rich and diverse work experience.

Key Responsibilities:

Sales:

Advise prospective students on course options, answer queries, and handle payments. Manage walk-in, phone, and online inquiries. Engage with new leads and follow up with past leads to generate sales. Encourage repeat enrolments from past students. Maintain accurate sales data. Develop and implement outbound calling strategies. Build and nurture strong customer relationships.

Course Coordination:

Conduct and interpret placement tests. Assign students to suitable levels and groups. Manage student breaks and returning enrolments. Coordinate between private students and teachers, including room bookings. Update systems with new enrolments and changes. Provide top-tier customer service.

Student Feedback:

Gather and compile student feedback. Respond to and resolve any issues raised. Encourage online reviews. Proactively identify and address potential challenges.

Benefits:

Employment visa sponsorship. Comprehensive health insurance. Attractive monthly commission based on sales targets.

Required Skills:

Minimum English proficiency: B2 (Upper-intermediate) level. Proficiency in typing and computer use. Strong sales, customer service, and interpersonal skills. Willingness to learn and adapt. Ability to work e?ectively in a team environment. Previous experience in sales or customer service is preferred.

Softwares We Use

Airtable, Google Drive, Xero, Crisp, Lightspeed Experience with Mac is an advantage (Numbers, Pages, ...)

Schedule:

Monday to Friday: 10:00 AM - 7:00 PM (one hour lunch break) Every second Saturday: 10:00 AM - 4:00 PM

Remuneration:

4000 AED per month + commission

How to Apply:

Candidates are required to send a pre-recorded video introducing themselves and explaining why they are suited for this position. This video should highlight your relevant skills, experience, and motivation for applying. This role o?ers a unique chance to grow professionally in a friendly and diverse setting, engaging with an international clientele. If you're motivated, friendly, and seeking a challenging yet rewarding career, we invite you to apply. Job Type: Full-time Salary: AED4,000.00

Experience:

Call centre: 1 year (Preferred)
Job Type: Full-time

Education:

High school or equivalent (Preferred)
Expected Start Date: 15/06/2025