Job Description

• Bachelor's Degree in business or related field
• 6+ years of experience in corporate or public sector program management and/or consulting
• 6+ years experience managing and analyzing program data
• 5+ years leading program development from idea to execution
• A demonstrated ability to rely heavily on influence over authority to drive deliverables.
• Excellent written and verbal communication skills

Job summary
In this (customer-facing) role, you will be responsible for scoping and delivering complex strategic initiatives from planning through execution.
You will work backward from customer success outcome, collaborating with the field teams to understand and prioritize customers’ needs and success enablers. You will apply data-driven approaches to validate this understanding, deep problem-solving skills to evaluate the opportunities, and simplify complexity to develop rapidly scale-able programs and mechanisms. You will be working closely with our Professional Services, Business Development, Partner, Sales, Solution Architecture, Operations, Finance, Marketing, Legal and the Program team to build the capabilities to accelerate customers’ migrations to AWS. You must be comfortable working with cross-functional teams in a dynamic organization, as the program will have inter-dependencies with other teams within AWS.
The right candidate will bring strong outbound operations experience defining, planning and delivering enterprise-level transformation programs, and proven track record of delivering insights and creating new mechanisms to efficiently track and enhance business performance. Being able to translate your skill-sets into a fast-moving, data & metrics-biased, result-oriented Amazon culture, and operating effectively in the cross-functional environment is key to your success in the role. You also must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

About the team
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

• Master’s Degree (MBA/MS)
• Project Management Professional (PMP) certification or equivalent
• Demonstrated ability to thrive in a high energy environment where strategic and tactical activities are expected to be driven in parallel
• Demonstrated experience executing programs involving cross-functional teams
• Experience communicating results and recommendations to leadership teams
• Ability to self-direct and prioritize effectively to manage multiple simultaneous, constantly evolving programs
• Meets/exceeds Amazon’s leadership principles requirements for this role