Store Supervisor | Sports | Sharjah
Sharjah, United Arab Emirates
Job Description
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Core Responsibilities:
Supports in delivering the store annual sales targets- Assists in maintaining proper coverage and schedule so as to ensure the store maintains high levels of customer service
- Conducts store operations audits to ensure compliance with the required store standard operating policies
- Oversees the store\xe2\x80\x99s after sales processes and ensures full adherence to repair/return policies and procedures through proper communication with internal stakeholders.
- Ensures customer needs are met, complaints are resolved and customer service provided is of exceptional standard; identifies current and future customer requirements by establishing rapports with potential and existing customers
- Ensures that visual merchandising standards are achieved and that products are displayed in accordance with brand policy
- Ensures promotions and pricing are accurate and in tune with company standards and policies.
- Generates and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
- Submits daily invoices and sales recap to Finance
- Executes store operations including cash handling, inventory taking and record keeping in line with company\xe2\x80\x99s standard operating procedures
- Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
- Manages inventory such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies
- Ensures interior and exterior of the store are clean and maintained to company and brand standards
- Directs the team to follow standard operating procedures and store appearance standards
- Carries out the duties of a cashier (as required)
- Defines goals and key performance indicators for each member of the team and ensures effective implementation of the Athlocity\'s performance management process
- Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
- Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement.
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Job Detail
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Job IdJD1660708
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, United Arab Emirates
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EducationNot mentioned