Store Supervisor Dar Bouazza
Casablanca, Morocco
Job Description
PURPOSE & IMPACT ON ORGANIZATION:
You contribute to the store profitability by:
- Meeting or exceeding sales and KPI (key performance indicator) targets for a defined area within the store
- Leading team members and coach them on an excellent consumer experience
- Assuming leadership responsibilities in the absence of the Store Manager
- Role model a culture of consumer centricity within the store
KEY RESPONSIBILITIES:
- Actively connect and engage with consumers entering the store
- Drive the store KPI's and contribute to store sales
- Responsible for improving and coaching on the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
- Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)
- Coach store team on Seasonal product and Brand knowledge effectively during consumer interactions
- Train and coach store team on product features and benefits, and unique selling points clearly to address consumer needs
- Role model how to connect our consumers to relevant digital and omnichannel tools to provide a seamless shopping experience for our consumers
- Train the store team on all omnichannel related sales tools
- Train and coach the store team on the digital consumer journey in the store
- Manage merchandise delivery processing on the same day it arrives
- Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
- Execute all applicable loss prevention procedures
- Maintain a safe and productive shopping and working environment
- Ensure all Omni channel operations are being managed with excellence
- Takes ownership of Store KPIs and ensures team are aware of KPIs and how they contribute
- Actively maximizing sales and minimizing loss
- Keeps an up-to-date awareness of our competitors
- Implements improvements to operations and processes contributing to the performance of the store
- Ensure all Omni channel services are managed with operational excellence
- Collaborate productively and respectfully with team members
- Communicates a desire for ongoing learning and welcomes all available opportunities to increase own and store performance
- Seek coaching and learning opportunities to continually improve your performance
- Complete all applicable training programs and effectively apply the learning on the job
- Always work with a team-first mindset, fully respecting all colleagues and actively contribute to making your workplace an inclusive and welcoming environment for all.
- Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations
- Support the recruitment, onboarding and training of store team members
- Motivates and inspires individuals within area of responsibility to maximize and drive a performance culture
- Share best practices to drive the overall store team performance
- Ensure all HR policies and procedures are adhered to
- Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
KEY RELATIONSHIPS:
- Customers
- Peers and Supervisor
MINIMUM QUALIFICATIONS:
- Minimum 12 month’s work experience in a sports and/or fashion customer- and commercial-focused retail environment
- Advanced selling experience and comprehensive product, retail and industry understanding
- Experience of supervising team members
- Intermediate numeracy and literacy and advanced verbal communication skills
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE‘S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE – THE 3CS: CONFIDENCE, COLLABORATION AND CREATIVITY.
- CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning – it helps us improve. COLLABORATION. Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents. Being the best sports company in the world takes CREATIVITY. No great athlete succeeds by copying their predecessors’ training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
JOB TITLE:
Store supervisor Dar Bouazza
BRAND:
adidas
LOCATION:
Casablanca
TEAM:
Retail (Store)
STATE:
CAS
COUNTRY/REGION:
MA
CONTRACT TYPE:
Full time
NUMBER:
470710
DATE:
Jul 25, 2022
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Job Detail
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Job IdJD1419611
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCasablanca, Morocco
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EducationNot mentioned