Job Description

Responsibilities:

Provide high-profile leadership and direction by maintaining positive customer service and employee relations. Accountable for all aspects of store operations. Oversee performance and resources to ensure sales achievement, customer service, appropriate staffing, and expenditures. Ensure that safety and security are maintained, reporting all problems/hazards immediately to avoid re-occurrences. Maintain the stability and reputation of the store by complying with legal requirements. Maximize quality and quantity of product placement of stock on the sales floor to ensure good merchandising and appropriate stock rotation and markdowns. Responsible for managing all employees, including but not limited to coaching/counseling, discipline, and evaluations. Identify current and future customer requirements by establishing rapport with potential and actual customers and others in a position to understand service requirements and maintain customer satisfaction levels. Accountable for cash register operations, daily bank deposits, sales receipts, and inventory, protecting these assets from internal and external losses. Ensure proper training of employees regarding company policies and procedures, requirements and expectations, operation of equipment, safety, security, and store housekeeping. Ensure that all paperwork and reports are completed accurately and in a timely fashion for management decision-making. Conduct daily employee briefings. #J-18808-Ljbffr