Store Manager / Branch Manager
Buraidah, Saudi Arabia
Job Description
Hello connections: Urgent HiringaEUR We are looking for "Store Manager / Branch ManageraEUR to be hired on urgent basis in Qassim region. See below roles and responsibilities: KEY RESPONSIBILITIES Operational Duties
- accurately schedule and assign employees to ensure optimal floor coverage and floor management
- maintain a system for follow up on task completion
- initiate and enforce operational policies and procedures
- ensure proper implementation of operational standards
- promptly and accurately complete relevant "paperwork" such as incident reports, new hires
- maintain employee records
- maintain quality assurance standards
- oversee store opening and closing procedures
- train, mentor, and coach staff at various levels
- performance manage staff including performance evaluations and feedback
- recommend staff for promotions and salary adjustments
- provide necessary interventions to proactively address any performance issues
- discipline and counsel staff where appropriate
- utilize retention tools to reduce staff turnover
- handle staff conflicts and concerns in a timely manner
- Compliance
- ensure store compliance with health and safety regulations
- ensure compliance with labor laws and regulations
- ensure compliance with company personnel policies and procedures
- communicate and ensure compliance with company best practices and policies
- Inventory Management
- monitor and maintain appropriate inventory levels
- update and maintain inventory records
- develop and sustain vendor relationships to ensure availability of merchandise
- ensure goods are received properly
- oversee and control shrinkage and loss
- manage the operations of the stockroom and sales floor to ensure timely processing and replenishment of merchandise
- handle damaged merchandise and returns
- secure merchandise through implementing appropriate security measures and systems
- monitor and track safety controls
- ensure safety of employees and customers through compliance with safety provisions and regulations such as fire fighting systems and emergency procedures
- maintain a clean and hygienic retail environment
- maintain a high standard of housekeeping
- drive high levels of customer satisfaction by identifying and addressing customer requirements
- deal with customer complaints and queries in a professional manner
- initiate and implement customer services such as after-sales service and home delivery
- motivate staff to provide top customer service
- develop business strategies by analyzing operating and financial reports
- review relevant data to inform store-specific strategies and address store needs
- set sales goals and quotas for staff
- Optimize sales opportunities through the execution of merchandising strategies including:
- appropriate signage and store layout
- effective in-store merchandise displays
- development of promotional material
- implementing markdowns
- marketing merchandise through advertising and promotions
- authorizing clearance sales
- formulate pricing policies by reviewing relevant data and trends
- ensure pricing is accurate and competitive
- advance professional, market, and product knowledge through ongoing professional development activities
- These are the skill requirements for the successful execution of these retail store manager duties.
- written and verbal communication skills including the ability to present information in a clear manner and to appropriately respond to questions
- adaptability including the ability to adjust the approach to match different task and employee requirements
- customer service orientation including the ability to develop customer relationships and understand customer needs
- analysis and problem assessment including the ability to identify cause and effect relationships
- judgment and decision-making skills including the ability to correctly define an issue and select the right course of action
- the ability to maximize the performance of staff by agreeing on objectives and providing the necessary assistance to reach these goals
- coaching skills including the ability to facilitate the development of staff by providing guidance and feedback
- delegation skills including the ability to appropriately allocate tasks and responsibilities to staff members
- initiative including the ability to be proactive in generating ideas for improvement of store operations and profitability
- detail-oriented including paying attention to all aspects of the store operations, accurately checking processes and tasks, and following established procedures
- collaboration including building relationships and taking actions to achieve overall objectives
- integrity including promoting and maintaining social, ethical and company norms
- Buraidah: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1445356
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBuraidah, Saudi Arabia
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EducationNot mentioned