Job Description

Al Tayer Insignia Store Manager - Areej - Muscat

About Us As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols, Boucheron, Areej, Aveda and Armani to name just a few!

About The Role

We are looking for a store manager to join our Areej - Muscat team to manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction

What you'll be doing

. Ensure all Company policies and procedures are implemented and adhered to.

. Ensure Company Health & Safety standards are adhered to at all times.

. Minimize stock loss through the management, implementation and adherence of ATG policies and procedures.

. Analyze stock management information available to ensure sales opportunities are maximized.

. Provide and analyze reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.

. Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.

. Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets

. Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.

. Prepare and implement stock takes in store in liaison with the Operations team.

. Prepare and implement stock takes in store in liaison with the Operations team.

. Establish and maintain effective professional relationships with key business partners.

. Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties

. Ensure Visual Merchandising standards are maintained within brand guidelines.

Job Requirements You will preferably be educated to graduate level, have 5-7 years of experience running profitable retail stores and teams. You will have a strong customer focus, prioritizing our customer experience above everything else. Schedule: Shift: