Sr. Associate Manager
Alexandria, Egypt
Job Description
:
Sutherland is seeking an attentive and goal-oriented person to join us as an Account Manager. The Account Manager will manage the performance of their team from both a quality and operational standpoint while working from their remote or home office. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Account Managers in this role get to:
Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
Improve the company: Make recommendations to enhance processes and boost ease and efficiency.
Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.
Qualifications:
Account Managers in this role get to:
Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
Improve the company: Make recommendations to enhance processes and boost ease and efficiency.
Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.
Qualifications:
Education Requirements: Bachelor’s degree
To succeed in this position, you must:
- Have demonstrated leadership skills; able to take the lead in making improvements and resolving issues.
- Have strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner.
- Be customer-oriented in managing communications and issues.
- Be able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.
- Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player.
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Job Detail
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Job IdJD1444734
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAlexandria, Egypt
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EducationNot mentioned