Position Summary

Key Objectives:
(E.g. Impact within organization, expected output/key performance indicators, turnover, etc.)

By coordinating and working closely with the Human Resources and GA team, the job holder will fulfill the need of the group in terms of proper reception of visitors and guests, monitor the fulfillment of compant policies related to dress code, health and sfety, attendance and work as a team as well as to keep the company a great place to work.

Purpose of the job:
(A brief statement why the position exists/function of the position)

The successful applicant is responsible for all activities related to reception of company visitors and guests. Welcome them, provide assistance and follow-up on company policies, procedures, and documentation (such as time and attendance management, mail and courier services). Provide support in promoting and organizing GWP event.

Role and Responsibilities

Position Responsibilities:

• Responsible for all reception activities to include welcoming visitors and guests, Conflict management, Security and safety, stationary, purchasing activities related to business travel.
• Prepare and maintain visitors\xe2\x80\x99 logs and documentation.
• Prepare and process purchase.
• Provide support in issues related to employee\xe2\x80\x99s cafeteria such as meals order and follow up.
• Mail service management (in and out).
• Coordinate internal events such as employee\xe2\x80\x99s birthdays, GWP activities, etc.
• Provide support to employees in issues related to medical insurance such as forms, sick leaves
• Provide advice, assistance and follow-up on company policies, procedures, and documentation.
• Coordinate the resolution of specific policy-related and procedural problems and inquiries.
• Recommend, develop and maintain job related data bases, computer software systems, and manual filing systems such as mail service, Time attendance, travel, and others
• Perform specific research/investigation into operational issues, as requested.
• Provide on-the-job training to new employees. Other duties as assigned.

Skills and Qualifications

Essential skills and experience:

Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Problem solving\xe2\x80\x94the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

• Oral communication\xe2\x80\x94the individual speaks clearly and persuasively in positive or negative situations.

• Quality management\xe2\x80\x94the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.

• Judgment\xe2\x80\x94the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.

• Planning/organizing\xe2\x80\x94the individual prioritizes and plans work activities and uses time efficiently.

• Safety and security\xe2\x80\x94the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.

Qualifications

• Experience, Education and Licensure:
• University or College graduate
• Basic knowledge in human resource disciplines.
• Basic knowledge in UAE Labour laws.
• Strong interpersonal and communication skills.
• Ability to analyze data and provide recommendations.
• Professional appearance and providing a positive company image to the public.
• Strong interpersonal skills.
• Excellent written and oral communication skills.

• Language Skills:
• Fluent English languages is required.
• Ability to communicate and respond to common inquiries from employees and members of the business community. Ability to simplify and communicate complex concepts.

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