Job Description

Key Accountabilities


Analyze business sales activity to detect internal policy or TDRA compliance breaches, document incidents, investigate root causes, and recommend control improvements in collaboration with governance leads. Develop and enhance governance dashboards and reporting tools, improving visibility of compliance performance, reducing manual reporting effort, and supporting data-driven decision-making. Prepare, validate, and support the submission of governance reports to TDRA and internal stakeholders, ensuring accuracy, completeness, and alignment with regulatory expectations. Support the implementation of temporary workaround actions, helping mitigate regulatory risks or gaps while sustainable solutions are being developed. Collaborate with governance, compliance, risk, and data teams to ensure consistent, reliable inputs into reporting processes and ongoing alignment on compliance metrics. Track trends in governance data, highlight recurring issues, and generate insights to support early risk detection and governance optimization initiatives.
Qualifications, experience, skills and competencies


Qualifications


Bachelor's degree in Business Analytics, Risk Management, or Telecommunications.
Experience


4-6 years of experience in compliance analytics, regulatory reporting, or governance functions. Strong understanding of TDRA reporting expectations and business channel compliance risks. Proficiency in data visualization and reporting platforms (e.g., Power BI, Excel, Tableau)
Skills


Solid grasp of regulatory reporting requirements and sales governance indicators. Strong analytical and problem-solving skills. High attention to detail in report preparation and validation. Effective communicator with ability to turn data into actionable insights. Skilled in dashboard design and reporting automation. Proactive approach to identifying trends and risks before escalation.
Competencies


Please provide the level of competency as per the grade: Level

1

for Band 6, Level

2

for Band 5, level

3

for Band 4, level

4

for Band 3.


Think strategically (Level 1 of 5) Achieve tangible results (Level 1 of 5) Lead breakthrough change (Level 1 of 5) Exceed customer expectations (Level 1 of 5) Nurture, Inspire and Motivate (Level 1 of 5) * Target win-win outcomes (Level 1 of 5)