Job Description

As Spa Trainer & Head Therapist I will assume full responsibility for the efficient operation in the following:


Evaluate the spa therapist operations and procedures and suggest improvements to the Spa Management.



Lead and motivate all therapists to a level of service which exceeds all guests' expectations by facilitating teamwork and ensuring all treatments are performed in a consistent manner and in the time allocated.



Provide departmental orientation to newly recruited Hosts.



Take an active part in the leadership of team.



Ensure hosts perform opening and closing according to Six Senses Spas standards.



Check and set up daily operations of the Spa according to Six Senses Spas standards.



Provide all relevant training reports to the spa and home office.



Carry out monthly training with Spa Team following the individual training plan for each Host as well as other training needs outlined on the training calendar.



Appraise all therapists' therapy skills in conjunction with Asst. Spa Manager and Spa Manager.



Regularly update knowledge and skills in massage / beauty therapies.



Have knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.



Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.



Upsell all property facilities and activities.



Attend meetings and training as required.


Knowledge and strict adherence to LQA standards.

Qualifications

To execute the position of Head Therapist-Local Trainer, I have the required qualifications, technical skills and at least three years' experience in a similar or greater role in luxury spas and health clubs with proven certifications and diplomas. I have graduated or have broad knowledge on anatomy and physiology, massage therapy, beauty therapy at either NVQ, ITEC or CIDESCO and I keep myself updated with the latest trends in spa and wellness.



Understanding and specialization of various beauty product, aesthetic appliances, its specifications and uses. Knowledge in use of facial, nail or other beauty technology as required to fulfil spa treatment.



Technical skills include advanced MS Office - Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have knowledge of spa and policies regarding reservations, discounts and detailed procedures.



I have an excellent command of written and spoken English and some knowledge of the local language and customs.



The above is intended to provide an overview of the role and responsibilities for a Spa Trainer & Head Therapist at Six Senses The Palm Dubai It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.



Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.


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