Spa Therapist
Ras al-Khaimah, RK, AE, United Arab Emirates
Job Description
Company Description
Sofitel Al Hamra Beach Resort
Provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques. Escort all guests to changing rooms, retail/relaxation area or next appointment. Greet all arriving and departing guests in treatment areas by name. Receive and respond to all guests concerns, comments or complaints with discretion and urgency. Advise all incoming guests of treatment procedures, special instructions and billing information. Communicate guest request preferences to relevant departments and co-workers. Provide respect, sensitivity and concern for guests needs with a professional and pleasant manner. Maintain positive guest relations at all times, including in-house, external, residents and telephone enquiries. Accommodate VIP guest preferences. Practice professionalism in every situation with management, guests and Heartists, treating each person with respect and integrity. Maintain the confidentiality policy for all guests and Heartists. * Maintain guest history files.
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Job Detail
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Job IdJD1876494
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRas al-Khaimah, RK, AE, United Arab Emirates
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EducationNot mentioned