Job Description

Company Description

The iconic

Queen Elizabeth II (QE2)

is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Spa Treatments

Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs. Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

Guest Experience & Care

Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized. Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

Operational Support

Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times. Monitor and maintain spa supplies and equipment, reporting needs to the relevant team. Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

Team Collaboration

Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests. Participate in training sessions and team meetings to enhance skills and align with the hotel's standards. Observe all brand/operating standards . Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to the reporting manager immediately. Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel. Perform any other duties and responsibilities that may be assigned.


Qualifications

Certified as Spa Therapist With 2-5 years of experience in the same field in hotel industry With good English communication skills With pleasing personality and a well focused individual * Able to handle pressure at work and capability to multi-task