Spa Receptionist
Dubai, United Arab Emirates
Job Description
Job Responsibility
- Greet clients entering the clinic/spa, determine the nature and purpose of the visit, and direct or escort them to specific destinations.
- Maintain and organize clinic/spa, appointment calendar / fair Line up, using Software as well as Operate telephone switchboard to answer, screen, or forward calls.
- Communicate all changes, cancellations, and walk-ins to team members, and also Keep track of the timing for performing a service by technicians.
- Explain products, services, and treatments to clients and assist them with determining their individual needs.
- Handle general requests for information and promotions; process delicate situations, such as customer requests, special needs, and complaints, and escalate to the manager.
- Responsible for handling with care and securing the keys of the spa/clinic.
- Ensure communication ethics and promote the highest level of service that meets customer satisfaction.
- Uphold a clean, safe, and well-organized working environment and ensure that the telecommunication system is functioning properly.
- Host guests towards their specific needs when making reservations and offer multiple treatment bookings and upsells.
- Update existing customer information filing system and develop relationships with guests to meet their needs and satisfaction with repeated service.
- Attend mandatory training scheduled by the Company.
- Accept responsibility for cash drawer, process customer transactions and products purchased while ensuring its reconciliation at the close of shift as well as balance the daily financial revenue report and other operational reports to submit to manager.
- Attend Walk-In /Pre-Appointment Guests Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
- receptionist: 1 year (Preferred)
- English, (Preferred)
- receptionist: 1 year (Preferred)
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1484367
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, United Arab Emirates
-
EducationNot mentioned