Shangri-La Barr Al Jissah, Muscat
Muscat, Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La\xe2\x80\x99s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.

Job Summary:
The Spa Front Desk Receptionist\'s responsibilities include the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed.

As Spa Therapist, we rely on you to:
Explaining spa services and products to guests to help them make informed decisions about their treatments.
Look for opportunities to upsell.
Maximising retail sales of Spa products.
Interacting with clients throughout their stay to ensure they have an enjoyable experience
Scheduling appointments, checking in clients, and registering them for treatments in accordance with company policies and procedures
Processing payments by accepting credit cards from guests or collecting cash from them at the time of service
Taking feedbacks from guests and sharing it with the manager.
Providing guests with towels and other items during their spa visit.
Suggesting products to use at home to maintain results after leaving the spa.
Helping clients relax by providing them with beverages during treatments or in between services.
Handle administrative activities.
Perform other jobs assigned by the manager.

What we are looking for:
Previous experience of 1 year in Front Office or in a Spa Reception.
Excellent English Communication skills.
Ability work hands on computers