About Us IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Our brands are well-known and loved the world over - Regent Hotels & Resorts, InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, Voco™ hotels, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid™ hotels, Staybridge Suites® and Candlewood Suites®. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.



Your day to day - The Spa Manager is responsible for the operation of the spa, ensuring that it achieves the highest levels of financial return and guest & employee satisfaction - Tasks are performed under the general guidance and direction of the Director of Recreation & SPA and within the limits of InterContinental Hotel Groups policies and procedures - Demonstrates co-operation and trust with colleagues, supervisors, teams and across departments - Participates as a team player and establishes strong working relationships to deliver positive results - Continually seeks to improve performance through individual efforts and with the assistance of others - Seeks feedback on performance and focuses on areas of shortfall - Maximizes opportunities for self-development - Is open to new ideas and is willing to make changes in the job and routine as required - Is able to cope under pressure at busy times and responds positively to changes in the workplace - Ensures that work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision - Follows standards, policies and procedures - Meets required attendance and grooming standards - Co-ordinate the preparation of the departmental annual budget, including anticipated revenue and expenses - Controls and monitors departmental costs on an ongoing basis to ensure performance against budget - Assist in planning for future staffing needs - Prepares and administers induction program for new staff - Builds and maintain relationships with internal and external customers - Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation - Understands and takes into account the global nature of business - Works effectively with colleagues from different viewpoints, cultures and countries



What we need from you - A University degree in Hospitality Management/Business management or a related field - At least 3 years of experience is required as a Supervisory/DM of a 5-star or reputable chain hotel - Leadership skills - Communication skills - Preferably Female



What we offer We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.