Job Description

Job Title Solution Architect

Description

What you'll do:

Client and Technical Delivery (50%) * Work closely with Project Managers, Functional Consultants, and clients to architect digital solutions through Sales Cloud, Service Cloud, Experience Cloud & SFMC, and related technology stack (CDP, Interaction Studio, Social Studio, Advertising Studio, Mobile Studio, Heroku, etc.) to meet client needs and ensure the platform/product is leveraged efficiently and the go-forward solution is easy to maintain and meets best practices.

• Identify business needs and design elegant technical and functional solutions.
• Become a trusted advisor to our clients and facilitate ongoing communications and guiding efforts to manage and exceed client expectations.
• Document technical processes and run analysis between current and future states.
• Collaborate with other architects and team members to detail, design, document, understand and/or deliver specific technical specifications and solutions.
• Document architecture process flow, data flow, integration flow, and architecture diagrams using visualization applications such as MS Visio, LucidChart, or diagramming tools within Google Slides and PowerPoint.
• Collaborate with internal stakeholders (sales/pre-sales, engineering, other solution teams, etc.) to help customers maximize the value of their Salesforce Industry products and services.
• Designing transformational technology solutions and working directly with customers to meet their business requirements in accordance with industry best practices.
• Designing cross-cloud solutions by utilizing a thorough understanding of various cloud platform integrations (AWS, Azure, etc.) with Salesforce.
• Responsible for the technical solution design, data feed, development, and support of Salesforce projects. The candidate must demonstrate progressive leadership in the full life of the cycle of the software development environment.
• Leading and mentoring the development teams on the project and responsible for ensuring that the system accurately meets the defined expectations of the business, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams.
• Responsible for creating and delivering, in a timely and accurate fashion, integrations with CRMs and workflow solutions. Knowledge of Salesforce/Apex, Force, Visualforce, and J2EE technologies is a plus.

Pre-sales & Solution Design (30%) * Estimate technical solutions

• Create high-level architectures and data models
• Create high-level architectures and data models
• Run and deliver demos
• Support Practice head and sales with RFP responses and pitches (both online and face-to-face)
• Be able to create platform comparisons and weigh up the technical rationale

Contributes to the practice of thought leadership and offerings

Salesforce Practice Development (20%) * Articulate Horizontal Digital Salesforce practice capabilities, offerings, and value propositions.

• Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions. Develop POCs or help customers and partners with complex coding tasks.
• Contributes to the practice of thought leadership and offerings.
• Identify and co-lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the team.
• Participate in practice events and training (internal and/or external).
• Stay current on technical learning and trends.

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