Software Engineer (avaya)
Dubai, United Arab Emirates
Job Description
A well-established group of companies with a headcount of 1200+ is looking forward to hire a Software engineer (Avaya). It is a System Integrator company.
Requirements:
Should be good at Application level understanding and should be comfortable performing Upgrades and patch updates.
Should have In-depth technical Knowledge of server and VM architecture.
Should have Advanced Networking troubleshooting skill, Voice packet analysis Call Routing architecture, hence defining detail Analytics for contact center process.
Speech Analytics reporting is a must as upgrade is in pipeline once WFO is in our bucket.
Working knowledge of Complex call Routing architectures In past experiences is must Vendor management, Client management.
Certifications will be a value Add for multiple applications.
Requirements:
- Minimum 8 years of Avaya experience and should be well versed with POM, IVR, CMS, SBCE, SM,ACD, Altitude, Harmony Recording and WFO, Omni Channel + AIC applications.
Should be good at Application level understanding and should be comfortable performing Upgrades and patch updates.
Should have In-depth technical Knowledge of server and VM architecture.
Should have Advanced Networking troubleshooting skill, Voice packet analysis Call Routing architecture, hence defining detail Analytics for contact center process.
Speech Analytics reporting is a must as upgrade is in pipeline once WFO is in our bucket.
Working knowledge of Complex call Routing architectures In past experiences is must Vendor management, Client management.
Certifications will be a value Add for multiple applications.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1530544
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, United Arab Emirates
-
EducationNot mentioned