Job Description

About Us:

We are a leading telecom and digital services provider, committed to enriching lives with a comprehensive portfolio of mobile, fixed broadband, entertainment services and fintech solutions. Driven by the UAE's ambition to lead tomorrow's technologically driven world, we are heading the nation's digital transformation and paving the way for a more interconnected and innovative future.


With talented individuals from over 70 nationalities, we embrace our rich diversity of thought, skills and experience to continuously explore new horizons and rethink what's possible. We are dedicated to cultivating an inclusive environment and a culture where everyone feels a true sense of belonging.

Key Accountabilities:

SAM Function Management: + Manage the Software Asset Management function within the procurement department.
+ Develop and maintain processes and policies for managing software assets, including tracking software usage, monitoring compliance, and reporting.
+ Ensure that software licenses are effectively utilized and implement strategies to reduce underutilized software or over-licensing.
Collaboration with IT Procurement Manager: + Work closely with the respective Procurement Manager to ensure that software purchases are aligned with the company's licensing policies and asset management needs.
+ The respective Procurement Manager is responsible for purchasing software, while the SAM Manager is responsible for tracking, compliance, and lifecycle management post-purchase.
+ Ensure that software purchased by the respective Procurement Manager is properly tagged and integrated into the organization's SAM system for ongoing management and monitoring.
Managed Services Partner Oversight: + Act as the primary point of contact for the Managed Services Partner responsible for handling the day-to-day operations of the License Management Office (LMO).
+ Ensure that the managed services partner adheres to agreed-upon service levels, timelines, and quality standards related to license management.
+ Manage the deployment and ongoing maintenance of SAM tools and License Tagging Solutions.
License Compliance & Optimization: + Oversee the monitoring and auditing of software licenses to ensure compliance with vendor agreements.
+ Work with the respective Procurement Manager to ensure that all licensing agreements are consistent with organizational needs and cost-efficiency targets.
+ Identify opportunities for license optimization, ensuring software usage is aligned with organizational needs, reducing unnecessary renewals or over-licensing.
Reporting & Metrics: + Define and manage key performance indicators (KPIs) for the SAM function, focusing on software utilization, cost savings, and compliance.
+ Generate and present reports to senior management, highlighting usage trends, optimization opportunities, and any compliance risks.
Training & Awareness: + Lead the training of relevant teams (e.g., IT, finance, procurement) on the SAM process and the tools being used.
+ Promote awareness of software compliance and optimization strategies across departments, ensuring all teams understand the importance of proper license management.
Process Improvement: + Continuously evaluate and improve SAM processes to ensure that they are efficient and align with organizational goals.
+ Identify and implement automation opportunities within SAM tools and processes.
Collaboration with IT: + Collaborate with the IT department to ensure that proper controls are in place for tracking software across devices and cloud environments.
+ Work with IT to ensure that licenses are properly deployed and tracked on company devices.

Qualifications, Experience and Skills:

Bachelor's degree in Business, IT, or related field (Master's degree preferred). Minimum of 5-7 years of experience in software asset management, license management, or procurement. Strong understanding of software licensing models and experience working with SAM tools (e.g., Snow Software, Flexera, ServiceNow). Prior experience working with external managed services providers is preferred. Strong understanding of software procurement processes (to collaborate effectively with IT Procurement Manager). Proven experience in compliance monitoring, license optimization, and cost management. Ability to manage multiple tasks and priorities effectively. Strong analytical, communication, and reporting skills.
Personal Attributes:


Highly organized and detail oriented. Strong ability to collaborate cross-functionally with procurement, IT, and business units. Strong leadership skills with the ability to mentor and guide a team. Ability to handle complex compliance and procurement-related challenges in software asset management.
Working Conditions:


Full-time position with regular office hours. Occasional travel may be required for vendor meetings, audits, or training.
If this opportunity excites you and aligns with your passions, come embark on a transformative journey with us!