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Our client, a well-established and fast-growing hospitality group, is seeking a creative and strategic Social Media & Marketing Manager to lead its digital marketing and brand communications. The ideal candidate will bring strong knowledge of cafe culture and customer engagement, coupled with the ability to craft compelling stories and campaigns across multiple platforms.
Key Responsibilities:
Develop and implement an integrated marketing strategy to increase brand awareness, customer engagement, and overall business performance.
Manage and grow the company's social media presence across platforms (Instagram, TikTok, Facebook, LinkedIn, etc.) with consistent tone, design, and messaging.
Create, curate, and schedule high-quality visual and written content including photos, videos, stories, and campaigns.
Lead creative production efforts -- including photo/video shoots, influencer collaborations, and digital partnerships.
Oversee the design and maintenance of the company website (WordPress/Wix) and ensure content is regularly updated.
Monitor campaign analytics, track KPIs, and generate performance reports to optimize content and strategy.
Coordinate with internal departments and external agencies to maintain brand consistency across all touchpoints.
Stay current on social media trends, hospitality marketing innovations, and competitor activities to drive continuous improvement.
Requirements
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