Social Media & E Commerce Manager

Abu Dhabi, United Arab Emirates

Job Description

Position: Social Media & E-Commerce Manager (Full time #537364)
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates
Key Responsibilities
  • Maximize the hotel\xe2\x80\x99s online presence
  • Enhance the hotel\xe2\x80\x99s marketing and sales efforts via all e-commerce opportunities
  • Increase following and inspire engagement on various social media platforms of the hotel and to meet the key performance indicators (KPIs) set by the corporate team and owners
  • Ensure compliance with the corporate identity guidelines on the website
  • Be the guardian of the hotel\'s social media platforms
  • Propose and develop social media campaign (for brand building and for tactical offers) to help achieve social media exposure and to drive followers
  • Develop and plan social media calendar
  • Draft and post daily feed for hotel\'s social media channels per hotel\'s brand standard
  • Draft reply to social media comments
  • Identify new advertising opportunities on social media and eCommerce
  • Coordinate direct marketing with business partners
  • Promote marketing channels, including GDS and MO reservations
  • Market & evaluate EPAUH\xe2\x80\x99s online presence, including search engine optimization, partners, links, online promotions and premium partners\xe2\x80\x99 website updates
  • Monitor the hotel\xe2\x80\x99s online presence on travel portals such as Expedia, Booking.com, and TripAdvisor
  • Assist in organizing photo shoots for hotel photography and videography
  • Assist in developing, maintaining and managing annual marketing budget and expenses, social media & eCommerce in particular

Key Competencies and Qualification
  • Degree holder in Marketing or eCommerce Management or related discipline
  • At least 2 years solid experience in similar capacity, preferably in luxury hospitality field
  • Excellent communications skills, articulate and compelling communication style
  • Ability to write clearly in a variety of communication settings and styles, appropriate to relevant audiences
  • Strong attention to detail
  • Proven track record with project management skills
  • Capable of creative thinking, working with flair and imagination
  • Good writing skills in English

Advertised: 22 Nov 2023 Arabian Standard Time
Applications close: 22 Dec 2023 Arabian Standard Time

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Job Detail

  • Job Id
    JD1612047
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned