Job Description

Social Media Account Manager -- Key Responsibilities1. Strategy & Planning

Develop social media strategies tailored to client goals (brand awareness, engagement, conversions, etc.). Conduct audience, competitor, and industry research to guide content direction. Create monthly/quarterly social media plans and content calendars.

2. Content Creation & Management

Oversee creation of posts, stories, videos, and other multimedia assets. Write engaging and on-brand copy for all social platforms. Collaborate with designers, photographers, and videographers to produce content. Schedule and publish content across relevant channels.

3. Community Management

Monitor comments, messages, tags, and mentions across all platforms. Respond to inquiries in a timely, professional manner. Engage proactively with followers to build community and brand loyalty. Handle escalations and manage online reputation.

4. Client Communication & Coordination

Serve as the main point of contact for assigned clients. Lead regular check-ins, presentations, and strategy meetings. Translate client goals into actionable social media initiatives. Provide updates on performance and campaign progress.

5. Performance Tracking & Reporting

Measure KPIs such as reach, engagement, traffic, and conversions. Use analytics tools (Meta Business Suite, TikTok Analytics, Google Analytics, etc.). Prepare monthly/weekly performance reports. Optimize strategy based on insights and platform trends.

6. Paid Social Advertising (if applicable)

Plan, launch, and manage paid ads on platforms like Facebook, Instagram, LinkedIn, or TikTok. Track ad performance and adjust targeting, creatives, and budgets as needed. Report on ROI and campaign effectiveness.

7. Trend Monitoring & Platform Expertise

Stay updated on platform algorithm changes, new features, and industry trends. Suggest innovative content ideas and strategies to keep clients competitive. Identify opportunities such as influencer partnerships or emerging platforms.

8. Project & Time Management

Manage multiple client accounts simultaneously. Ensure content deadlines and campaign timelines are met. Collaborate with cross-functional teams (marketing, design, PR).
Must speak Arabic and English fluently.

Job Type: Full-time

Pay: From AED6,000.00 per month