Sms Channel Support Engineer

Dubai, United Arab Emirates

Job Description

Company Description



We are currently looking for for SMS Channel Support Engineer for our UAE operations with the following terms & conditions.

Experience & Skills
  • Minimum 5\xe2\x80\x947 years of experience in IT sector in a similar role.
  • Worked in any banking sector within IT development or channels platforms.
  • Experience in Linux/Unix OS.
  • Experience in SDLC and Methodologies.
  • Experience in Team Work.
  • Experience in any of programming languages like Java/C++/HTML/Javascript/CSS.
  • Experience in SQL/Oracle Database.
  • Excellent troubleshooting skills.
  • Very good communication skills.
Key Accountabilities of the role
  • SMS Channel Support Engineer Ensure assigned systems of responsibility to be available 24/7 to Bank\xe2\x80\x99s customers with high level of availability, performance and application security without any business impact or financial loss.
  • Provide technical operational support and issues and problems resolution for assigned systems
  • Deliver IT projects and tasks assigned for the agreed scoped business requirements, within planned budget, and planned time
  • Comply with Bank\xe2\x80\x99s IT processes, and procedures.
  • Ensure business continuity by conducting periodic system health check, DR rehearsal, security updates, technology updates, backups, hardware maintenance, software maintenance, license maintenance, and technical design improvement to assigned systems
  • Support requests of information, dashboards, MBLs and adhoc reports related to assigned systems.
  • Maintain the service level of vendors support and quality of development.
  • Improve awareness and keep knowledge up-to-date about supported systems and related IT technology solutions.
  • Joining time frame: (15 - 30 days)
Additional Information

Terms and conditions:

Joining time frame: maximum 4 weeks

VAM Systems

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Job Detail

  • Job Id
    JD1511873
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned