Are you passionate about delivering exceptional customer service? As a Shopping Experience Assistant at IKEA's Sharjah Pick-Up Point, you will play a vital role in ensuring customers have a seamless and enjoyable shopping experience. From greeting visitors to handling inquiries and assisting with shopping tools, your role will be essential in maintaining IKEA's high service standards.
Job Location: Sharjah, United Arab Emirates
Job Industry: Retail
Job Function: Customer Service & Shopping Experience
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Provide prompt and courteous assistance to customers at the info desk
- Handle routine customer complaints professionally and escalate concerns as needed
- Greet and welcome customers upon arrival, offering guidance and assistance
- Make announcements and direct customers to the appropriate store personnel
- Ensure shopping tools, such as catalogs and trolleys, are readily available for customers
- Safeguard customer belongings when required and ensure security measures are followed
- Adhere to company policies and procedures while handling customer inquiries
- Identify and suggest ways to enhance the customer shopping experience
Required Skills and Experience:
- Strong communication and interpersonal skills
- Ability to multitask and pay attention to detail
- Previous experience in sales or customer service is an advantage
- Proficiency in MS Office applications
What We Offer:
- A dynamic role in a globally recognized retail brand
- Opportunities for career growth within Al-Futtaim Group
- A customer-focused and supportive work environment
About the Company:
Al-Futtaim Group is a leading regional business with diversified operations across retail, automotive, financial services, real estate, and healthcare. Partnering with world-renowned brands, Al-Futtaim Group continues to drive innovation and excellence in customer service.
If you enjoy interacting with customers and ensuring a positive shopping experience, apply today!
Job Title Shopping Experience Assistant - Retail
Are you passionate about delivering exceptional customer service? As a Shopping Experience Assistant at IKEA's Sharjah Pick-Up Point, you will play a vital role in ensuring customers have a seamless and enjoyable shopping experience. From greeting visitors to handling inquiries and assisting with shopping tools, your role will be essential in maintaining IKEA's high service standards.
Job Location: Sharjah, United Arab Emirates
Job Industry: Retail
Job Function: Customer Service & Shopping Experience
Salary: Negotiable
Gender: Any
Key Responsibilities:
- Provide prompt and courteous assistance to customers at the info desk
- Handle routine customer complaints professionally and escalate concerns as needed
- Greet and welcome customers upon arrival, offering guidance and assistance
- Make announcements and direct customers to the appropriate store personnel
- Ensure shopping tools, such as catalogs and trolleys, are readily available for customers
- Safeguard customer belongings when required and ensure security measures are followed
- Adhere to company policies and procedures while handling customer inquiries
- Identify and suggest ways to enhance the customer shopping experience
Required Skills and Experience:
- Strong communication and interpersonal skills
- Ability to multitask and pay attention to detail
- Previous experience in sales or customer service is an advantage
- Proficiency in MS Office applications
What We Offer:
- A dynamic role in a globally recognized retail brand
- Opportunities for career growth within Al-Futtaim Group
- A customer-focused and supportive work environment
About the Company:
Al-Futtaim Group is a leading regional business with diversified operations across retail, automotive, financial services, real estate, and healthcare. Partnering with world-renowned brands, Al-Futtaim Group continues to drive innovation and excellence in customer service.
If you enjoy interacting with customers and ensuring a positive shopping experience, apply today!
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