Job Summary & Description Working across the different areas in the Kingdom of Saudi Arabia, you are expected to service, repair, maintain and install a variety of dormakaba products for our customers. As a Service Technician, you will be serving our customers through preventative and reactive channels. You will collaborate with the Service and Technical Support Teams to schedule work and advise on the best solutions to ensure we provide the best service.
Manage all on-site installation, repair, maintenance, and test tasks
Diagnose technical problems and determine proper solutions
Produce detailed, accurate and timely service reports
Work independently and as a team member to provide service and customer support during field visits
Document processes and follow all company’s filed procedures and protocols
Coordinate with the technical and customer support teams
Understand customer requirements and make appropriate recommendations/briefings
Build positive relationships with clients
The Successful Applicant
A strong Electrical/ Electronic background, knowledge of basic Electronics and Electrical Theory, Principles of micro-processor- controlled equipment, and multi-meter instruments.
At least 3 years of experience in a similar role in a technically related field as installation and servicing of automatic doors, Access Control, and Hotel Lock system.
A valid Saudi Arabia driving license is a must
Good command of the English Language is a must, both verbal & written.
What's on Offer The selected candidate will be working for one of the top 100 global tech leaders by Thomson Reuters! https://www.thomsonreuters.com/en/products-services/technology/top-100.html At dormakaba you will find a motivating work atmosphere in which many doors are open to you. Trust is the basis of our success. We take care of one another and treat each other in an honest, fair and appreciative way. At dormakaba, colleagues are supporters and managers are mentors. Openness, respect, and the willingness to learn from each other characterize the way we work together. We make your voice count and appreciate your contribution to our business. On top of the above we provide:
Competitive Salaries
Generous Annual Leave entitlement
Flexible Working
Long Service Awards
Personalized training and development plans
Job Application Successful applicants only will be considered and contacted for the interview process.
DORMA Arabia Automatic Doors Ltd.
Interested?
Waad Abdul Sater
is looking forward to your application.
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