Job Description

Career Area:Manufacturing

: Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Who We Are MaK Middle East LLC is a Caterpillar company under parent Caterpillar Motoren GmbH and is exclusively focused on parts and services for Caterpillar's medium speed engine brands MaK, CM and EMD in the Middle East.

What You Will Do Performs maintenance of equipment while ensuring safety and performance standards.

Role Responsibilities

Communicating major issues in equipment performance and maintenance to the managers; Supporting the team in implementing robust solutions to improve overall efficiency, yield, and uptime of the equipment.

Complying with safety, health, and environmental guidelines and participating in continuous improvement of the procedures while performing equipment maintenance.

Inspecting machinery and equipment to identify problems and potential solutions, and performing appropriate troubleshooting, and preventive maintenance procedures.

Tracking work orders, spare parts, and maintenance parts consumption, and scheduled preventive maintenance procedures using a Computerized Maintenance Management System.

Skills You Have

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service directly or indirectly. Level Working Knowledge:

Provides a quality of service that customers describe as excellent.

Resolves common customer problems.

Responds to unexpected customer requests with a sense of urgency and positive action.

Provides direct service to internal or external customers.

Documents customer complaints in a timely manner.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Working Knowledge:

Applies an assigned technique for critical thinking in a decision-making process.

Identifies, obtains, and organizes relevant data and ideas.

Participates in documenting data, ideas, players, stakeholders, and processes.

Recognizes, clarifies, and prioritizes concerns.

Assists in assessing risks, benefits and consideration of alternatives.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge:

Identifies and documents specific problems and resolution alternatives.

Examines a specific problem and understands the perspective of each involved stakeholder.

Develops alternative techniques for assessing accuracy and relevance of information.

Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.

Uses fact-finding techniques and diagnostic tools to identify problems.

Preventive Maintenance: Knowledge of hardware systems and its functioning; ability to inspect and correct errors with hardware systems and applying measures proactively to ensure stable functioning. Level Working Knowledge:

Provides regular replacements for downgraded components to safeguard against machine failure.

Utilizes preventive maintenance systems to track the utilization history of facilities.

Assesses daily processes of utilities to ensure that maintenance procedures are properly followed.

Participates in repairing all facilities in accordance with the deterioration cycle.

Follows OEM suggestions to determine the date of repair for facilities.

Mechanical/Machinery: Knowledge of machines and tools; ability to use knowledge of machinery or mechanical objects including their designs, uses, repair, and maintenance. Level Extensive Experience:

Provides key input to major acquisition, operating, maintenance and safety issues and considerations involving equipment and machinery.

Uses/operates and maintains the most complex tools and machinery.

Recommends on-going improvements regarding operation, maintenance, safety and training of equipment and machinery.

Advises and coaches senior management regarding key the benefits, costs, and rationale for standards, policies, methods and actual equipment and machinery used.

Mentors, coaches and trains others in the use, operation and maintenance of various equipment, tools and machinery.

Resolves the most complex problems regarding the use, operation or maintenance of equipment and machinery.

5S Housekeeping: Knowledge of 5S Housekeeping concepts; ability to design, implement and sustain 5S housekeeping strategies to ensure standardization of workplace operations. Level Extensive Experience: . Monitors the implementation of 5S housekeeping methodology within the organization. . Facilitates discussions among employees about the standardization of work processes. . Monitors the consensus about how work should be done. . Teaches employees about the importance of process ownership in 5S activities. . Oversees the maintenance of a clean environment as an ongoing program. . Uses checklists to mark areas based on key criteria.

Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment. Level Extensive Experience:

Evaluates business impact of failure and the criticality and timing of needed resolution.

Resolves difficult or high-impact equipment and systems problems.

Monitors machine performance and history; addresses excessive maintenance or repair needs.

Coaches others how to resolve integration or communications problems in multi-vendor environment.

Applies specific techniques for isolating a problem and defining resolution approach.

Uses advanced diagnostic techniques and tools for unusual or performance-related problems.

Environmental Health and Safety (EHS) Policy Compliance: Knowledge of Environmental Health and Safety (EHS) policies; ability to implement EHS policies to ensure that provided products and services are safe for people and the environment and in compliance with legal requirements and standards. Level Basic Understanding:

Attends EHS policy compliance-related training or seminars.

Identifies the objectives, principles, arrangements and practices of EHS policy.

Describes EHS policies that apply to the products and services in the organization.

Discusses the importance and rationale of EHS policy compliance.

Additional Information

60% travel to job site

No relocation offered / No Expat Package

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Visa sponsorship available for eligible applicants.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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