Job Description

Job Title Service Owner Uae Conventional

Description

Addax Office Tower Reem Island, Abu Dhabi, United Arab Emirates Full-time Division: GCOO Sub Division: Group Technology
Company Description Now its your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. Were looking for the brightest and best to help us reach our goals and well also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.
Leads one or more Service Delivery teams within a Service (depending on technical complexity of applications and stakeholders being managed)
Manages end 2 end service roadmap & implementation for the Service Teams in their remit
Works closely with other Service Owners to delivery initiatives impacting multiple teams and applications
Generic Accountability As Service Owner you will lead and be responsible for one or mutiple Service teams under a Service basis the complexity of technology, number of applications and stakeholders being managed . You will ensure the Service team / teams are mobilized and shaped up as per the Service Delivery Model. The responsibilities will include :
Owns & Manages end to end Technology Service roadmap and Execution
Analyze business requirement and design core banking system to meet the requirement
Manage T24 developments from design through implementation
Lead and coordinate the overall solution design & deployment activities coordinating with internal teams and vendors
Perform system assessment and develop application roadmap
Specific Accountability
Influence & engage key business & IT stakeholders in the definition of Core Banking requirements
Oversight on Demand Management & Release Milestones
Compliance and Risk Management
Managing and coordinating cross-services deliveries
Ability to communicate technical issues
Empowers, supports and guides the Service Teams to work effectively
Supports Service Delivery Manager to deliver the requirement
Ensures the engineering team has recovery plan / back-up plan for mitigating any risk/ issues
Prepare application recovery plans
Provide required support during SIT and UAT
Support the project execution and governance
Manage the risks, resourcing, quality and budget requirements for assigned streams of change
Qualifications
12+ Years of Experience in SDLC or Service Management
Strong Functional and technical knowledge of the core banking system
Prior experience of implementation of one or more core banking programs
Understanding of latest market trends in core banking cloud, latest releases of T24 etc
TOGAF, SOA, PMP, Cloud, Agile or Domain specific certifications would be an added advantage.
Excellent communication skills with a capacity to present, discuss, and explain issues coherently and logically, in writing and verbally
Broad understanding of Application, Information & Infrastructure technologies & Practices
Interpersonal skills- collaboration, facilitation, and negotiation skills
Good Functional and technical knowledge of T24 modules AA, FT, TELLER, MG, LD, TOCAFEEE, and TAFJ
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