Job Description

Shangri-La Hotel, Dubai
The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.
Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches.
The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.
As Service Leader - Horizon Club Supervisor (F&B), we rely on you to:
Provide a personalised guest service
Create a memorable experience for the guests in the Horizon Club
Maintain the high standards of service in the Horizon Club
Assist with any issues or problems
We are looking for someone who:
Takes pride in being a hotelier
Loves interacting with guests and customers
Is a self-starter and a team player
Communicates with fluency in English (and local language)
Loves being creative with an eye for detail
Enjoys crafting best-fit solutions for the guests
Preferably has relevant experience with an international 5* hotel group
Has no fear of new challenge