Service Desk Analyst
Bahrain, Bahrain
Job Description
BFCHRJ-062 – Service Desk Analyst | Managed Services | Bahrain About the role: The job holder is responsible for all business incidents and requests related to IT equipment maintenance and implementation as well as running EOD/BOD procedures for all BFC Group Companies. Your Responsibilities:
related issues.
About You
- Logs and attends to business incidents and service requests assigned.
- Escalated incidents and service requests to Infrastructure Specialists when required.
- Daily support and troubleshooting of Head Office and branches problems.
- Installation, configuration and troubleshooting of BFC staff workstations.
- Install and configure new and existing computer hardware and software system
- Maintain and troubleshoot desktop applications and peripherals.
- Investigate hardware problems and performs system hardware and communication
- Participate in in-house application testing and troubleshooting.
- Document procedures work instructions.
- Executes payment-related procedures.
- Handling procurements process. Creating purchase orders, product receipts, and
related issues.
- Participate in the administration of core business applications when required
- Executes EOD/BOD procedures.
About You
- University degree in the field of Computer Science or Engineering
- Minimum 1-2 years’ experience in a related field
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Job Detail
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Job IdJD1441891
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBahrain, Bahrain
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EducationNot mentioned