Job Description

Service Delivery Manager - Oilfield & Industrial Chemicals - North Gulf Do you enjoy being part of a team that provides high-quality chemical services for our customers? Are you a Service Delivery Manager that is motivated to deliver?

Join the Service Delivery Team We are a leader in Chemical Solutions for the Energy Industry. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. The team is accountable for the Operational and Financial performance of the Oilfield & Industrial Chemicals Product Line across the North Gulf Cluster.

Partner with the best As Service Delivery Manager - Oilfield & Industrial Chemicals (OIC) - North Gulf (NGF), you will have full accountability for achieving the business key performance indicators as well as managing all activities in NGF including responsibility for P&L, Account Management Teams, and all Product Line personnel in-country.

As Service Delivery Manager - OIC - NGF, you will be responsible for:

Ensuring all activities are carried out according to our non-negotiables and our values

Presenting projects plans, technical roadmaps, risks and recommendations to senior business leaders within technical space.

Collaborating with sales/commercial teams as well as direct interaction with customers in the cluster to understand the activity forecast (volume and complexity)

Handling complex medium term project processes and department has to define approaches.

Handling important business unit clients which require complex processes requiring involvement of many stakeholders.

Overseeing the budget and P/L for the area of responsibility

Developing team in line with competency and training programs for their respective positions as well as future career plans

Fuel your passion To be successful in this role you will:

Havin a min of B.sc Degree in Chemistry, similar Science, Engineering or equivalent

Have a minimum of 10 years of experience in Oilfield & Industrial Chemicals (OIC) with at least 5 years in a Business Management role in OIC

Have sound commercial understanding of P&L, balance sheet, commercial and contractual language

well organized with good communication, inter-personal skills as a leader, with clients and with Baker Hughes Executive Leadership

Have the ability to collaborate across functions, Product Lines & geographies to further Baker Hughes growth

Have a mindset of customer intimacy and continuous engagement to ensure excellence in service delivery

Have excellent communication, negotiation, interpersonal and leadership skills.

Be comfortable and flexible to work with several countries/time zones

Have established project management & strategic business planning skills

Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Additional elected or voluntary benefits

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