Job Description

As a service crew member you will serve food, process customer payments, and provide customer service. Work during all shifts, including nights, weekends and holidays. Service crew members work in a team-oriented environment with other service crew staff members, and typically report to the shift manager, assistant manager, and manager.

Responsibilities:

- Greet customers and answer phone calls

- Interact with customer and respond to their complaints & questions, resolving issues where possible and referring customers to managers as needed

- Must be efficient in achieving sales, you must use various selling techniques to suggest additional purchases and upsell to customers.

- Serve food to customers

- Process payments and cashiering duties on POS including cash, check, credit cards & digital systems

- Must have basic understanding on food delivery aggregators

- You must clean work areas with other team members and keep the work area organized

- Maintain stock in work & customer areas with needed supplies, such as napkin, condiments and cleaning supplies and notify management about inventory levels.

Requirements:

- With pleasing personality

- Must possess strong customer service skills

- Proven experience on sales skills

- Basic math skills

- Must be familiar with restaurant management platform and POS operations

- Must have computer skills

- Must be able to spend hours walking and standing, and must lift heavy stock items, which requires physical ability

- High school diploma or equivalent is desirable; Training from a culinary school will be an asset.

Job Types: Full-time, Permanent

Pay: AED2,200.00 - AED2,400.00 per month

Application Question(s):

Are you in Dubai?
Experience:

Service crew: 1 year (Preferred) Customer Service: 1 year (Preferred) Online Delivery Aggregator: 1 year (Preferred)
Language:

* English (Required)