Job Description

Service Associate (Hostess)
Afya, Traders Hotel, Qaryat Al Beri, Abu Dhabi
We have a great opportunity for a Hostess to join our vibrant Afya Restaurant. The successful applicant will be outgoing and always make a great first impression.
What we are looking for?
Outgoing
Excellent Communicator
Ability to put patrons at ease and create a warm, inviting atmosphere
Passion for driving exceptional levels of customer service
Presentable and well groomed
Ability to handle multiple guest queries efficiently
Lives and breathes the Shangri-La Values
What will you do?
Welcome guests in a cheery, welcoming manner.
Handle guest queries/complaints.
Remain aware of incoming VIP's/Special Guests.
Take incoming calls on Afya Restaurant service phone promptly.
Maintain positive guest relations.
Accommodate guest requests for change courteously
Assist Afya Restaurant and other Shangri-La colleagues where possible.
Traders Hotel, Qaryat Al Beri, Abu Dhabi
The hotel comprises 301 well-appointed guestrooms and suites. Rooms start at a spacious 32 square metres and feature a stylish design of warm tones and comfortable furnishings. For travelers requiring the highest levels of service and attention, the hotel also offers 80 Traders Club rooms on the seventh, eighth and ninth floor, as well as suites on the first to seventh floor. With a blend of contemporary style and comfortable furnishings, Traders Hotel, Qaryat Al Beri, Abu Dhabi is ideally located in the Qaryat Al Beri complex, which houses Shangri-La Hotel, Shangri-La Residences, CHI, The Spa at Shangri-La, The Villas by Shangri-La and a Souk.