Service Agent

United Arab Emirates, United Arab Emirates

Job Description

:

Functional Accountabilities:
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Carry trays and set up trolleys with linen, china, glass and silver
  • Provides hands-on support, direction and assistance to casts on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests
  • Ensures that effective link is maintained between kitchen and service areas
  • Handle guest complaints according to policy
  • Ensuring the outlet set up is according to set standard
  • Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening
  • To anticipate, in advance, all materials and supplies and assure their availability
  • To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment
  • To understand all food and beverage items offered, including ingredients, methods of preparation and proper service
  • To promote good public relations and handle complaints or concerns of guests
  • To work in co-operation with the Chefs
  • To maintain inventories and par stocks
  • To provide lateral service within the hotel whenever needed
  • Ensure closing of the restaurant is carried out as per the standard checklist provided and no pending tasks
Qualifications and Experience:

Experience:
  • A total of 2-4 years Food and Beverage experience
  • 2 years minimum in a similar role in a 5 * international environment
  • Experience working in a multi-cultural environment
  • Organized and well planned
  • Able to work with speed and efficiency throughout maintaining positive attitude
Qualifications:
  • Hotel School Degree or diploma or equivalent
  • Up-selling skills training, HACCP
  • WSET level 1 or equivalent
  • Knowledge of Micros system
  • Arabic Language
About Us:

DAMAC Properties has been shaping the Middle East\'s luxury real estate market since 2002, delivering iconic residential, commercial, and leisure properties across the region and beyond.

DAMAC adds vibrancy to the cities in which its projects are located, with a huge and diverse portfolio that includes two world-class master-planned golf developments. To date, DAMAC has delivered 30,000+ quality homes, with 34,000 more underway.

30,000+

HOMES DELIVERED*

34,000+

IN PLANNING AND PROGRESS*

*AS OF 30TH JUNE 2020

DAMAC Properties

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Job Detail

  • Job Id
    JD1577147
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned