. The ideal candidate will be the key link between customers and our technical team, ensuring smooth service operations and excellent customer satisfaction.
Key Responsibilities:
Greet customers and understand their vehicle issues or service needs
Prepare accurate job cards and service estimates
Coordinate with workshop technicians for diagnostics and repairs
Update customers on job progress and approvals
Maintain service records and follow-up systems
Upsell value-added services (AC, detailing, painting, etc.)
Ensure timely vehicle delivery and customer satisfaction
Handle customer complaints and escalate when needed
Requirements:
Minimum
2-3 years
of experience as a Service Advisor in Dubai
Strong knowledge of automotive services and systems
Excellent communication in
Arabic & English
Customer-focused with a pleasant and professional attitude
Experience with workshop management systems (WMS) preferred
UAE driving license is an advantage
Benefits:
Competitive salary + incentives
Friendly work environment
Growth opportunities
Work with a reputed garage in Ras Al Khor
Job Type: Full-time
Pay: AED2,500.00 - AED5,000.00 per month
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