Service Advisor (arabic)
Job Description
Candidate Specifications:
Must Have knowledge in Car Detailing , Ceramic Coating & Window Tint.
Minimum 6 Months experience as a Service Advisor with Detailing company.
Very good communication and customer service skills.
Must be fluent in Arabic and English.
Job Responsibility:
Meets and greets customer according to Elite Shine Group standards.
Checking the vehicle for any damages and mentioning all scratches, dents, etc. on booking in sheet / jobcard before accepting it.
Opening jobcards as per service requirement.
Recording all customer details and ensuring all details entered in the computer system are correct.
Proper follow-up with workshop to ensure deadlines met in time.
Advising customer on the progress.
Monitoring and ensuring that all campaigns are completed for each job card opened.
Final physical check of vehicle before calling customer to confirm that the vehicle is ready for pick up.
Handover the vehicle personally to the customer.
Working flexible hours depending on the workload.
Ensure highest degree of customer satisfaction and retention at all times.
Handling customer complaints and ensure corrective action has been taken.
Communicate professionally with customers at all time.
Job Type: Full-time
Pay: AED3,000.00 - AED5,000.00 per month
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Job Detail
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Job IdJD1959082
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:42361.0 53638.0 USD
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned