Job Description

: Senior Warehouse Operations coordinator

Position Overview:

Warehouse Operations coordinator are vital to the efficient operation of a warehouse, responsible for handling various tasks related to inventory management, order processing, and maintaining a clean and organized workspace. Their contributions ensure that products are received, stored, and shipped accurately and in a timely manner.

Key Responsibilities:

1. Order Processing and Fulfilment:
? Receive and review customer orders, picking items from inventory according to order specifications.
? Accurately pack items for shipping, ensuring they are well-protected and labelled appropriately.
? Prepare shipping documents, such as packing lists and shipping labels.

2. Inventory Management:

? Assist in receiving incoming shipments, inspecting contents for damage, and verifying order accuracy.
? Organize and label received products, ensuring they are stored in designated locations.
? Perform regular inventory counts to maintain accurate stock levels and report discrepancies to supervisors.

3. Warehouse Maintenance:

? Keep the warehouse clean and organized by arranging products, materials, and equipment.
? Dispose of packing materials and debris in a safe and efficient manner.
? Maintain a safe working environment by adhering to safety protocols and reporting any potential hazards.

4. Material Handling:

? Load and unload trucks, and shelves safely and efficiently.
? Ensure proper handling of fragile or hazardous items.

5. Quality Control:

? Inspect products for defects or damage during the packing process, ensuring only high-quality items are shipped.

? Identify and report any quality issues to the Team captain for further investigation.

6. Documentation:
? Maintain accurate records of received and shipped products, including quantities, descriptions, and serial numbers.
? Update inventory systems and databases with the latest information.

7. Team Collaboration:

? Collaborate with other warehouse staff members, and cross-functional teams to ensure smooth operations.
? Assist in training new employees on warehouse procedures and safety protocols.

8. Customer Service:

? Maintain a positive and helpful attitude when interacting with colleagues, customers, and vendors.
? Provide support to customer service teams by assisting with order inquiries and resolution of issues.

Qualifications and Skills:

- High school diploma or equivalent.
- Minimum 2 years of experience with warehouse/ Logistics operations.

-- Minimum 2 years of system experience, such as ERP/WMS.
- Physical stamina and ability to perform tasks that involve lifting, bending, and standing for extended periods.
- Attention to detail and accuracy in tasks such as order picking and packing.
- Good in computer skills for data entry and using inventory management software.
- Familiarity with warehouse equipment, such as forklifts and pallet jacks, is a plus.
- Strong communication skills and the ability to work effectively in a team.
- Willingness to follow safety guidelines and adhere to warehouse policies.

Job Type: Full-time