PURPOSE & IMPACT ON ORGANIZATION: Drive all of your stores\xe2\x80\x99 (2+) profitability by:
Meeting or exceeding all stores sales and profit targets
Managing all resources within the stores to provide customers with a leading shopping experience
Driving the proper execution of established policies, procedures, initiatives and directives within stores and district
KEY RESPONSIBILITIES:
Take full ownership of the all stores and its commercial success and support District Manager in the commercial success of the district
Analyze relevant data to probe and challenge the status quo within stores and district
Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed
Drive continuous improvements in all store\xe2\x80\x99s sales, productivity and profitability
Ensure the legal and financial integrity of the stores
Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor while coaching Store Supervisors to meet this expectation in your absence
Ensure there is always a manager on duty on the sales floors, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
Schedule staff so as to properly serve customers, drive sales and execute tasks in all stores
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Ensure proper in-store Brand execution according to established standards and directives in all stores
Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge in all stores
Manage all store operations in a systematic and efficient manner, as per established policies and procedures in all stores
Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in all stores
Ensure merchandise deliveries are processed on the same day they arrive and all stores\xe2\x80\x99 entire product offer is made immediately available and easily accessible to customers on a consistent basis
Ensure cash register transactions are processed quickly and accurately in all stores
Lead and implement all applicable loss prevention policies and procedures in all stores
Maintain a safe and productive shopping and working environment in all stores
Manage the recruitment and training of store team members in all stores
Ensure all HR policies and procedures are adhered to in all stores
Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance in all stores
Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
Share best practices to drive the collective performance of all market stores
Complete all applicable training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
KEY RELATIONSHIPS:
Customers
Peers and Supervisor
Vendors and Support Functions (e.g. Visual Merchandising, Facility Services, etc.)
Local Administration (e.g. mall management)
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
Multi-Store Manager Competencies
MINIMUM QUALIFICATIONS:
Minimum 18 months work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility
Intermediate numeracy and literacy and advanced verbal communication skills