Job Description

About the Role:

We are hiring seasoned

Sales & Reservations Executives

who are not just sellers--but

travel consultants and solution architects

--capable of managing the entire sales cycle from

quotation to reservation

with full customization and attention to detail. You'll be expected to combine

sales strategy, technical knowledge, customer experience, and deep product awareness

to meet the unique needs of both inbound and outbound travelers.

Key Responsibilities - Inbound & Outbound:

Sales & Reservation Duties:

Manage complete reservation processes: availability checks, quoting, confirmations, payments, amendments, and cancellations. Design tailor-made travel packages and proposals aligned with both

client expectations

and

market trends

. Provide accurate quotations using net rates and markups, ensuring competitive pricing and profit margins. Offer alternatives based on availability, budget, and travel preferences. Respond to all inbound requests professionally and with speed and precision.

Product & Destination Knowledge:

Maintain full knowledge of the company's services: tours, transfers, accommodation, MICE, visas, insurance, and more. Have detailed understanding of

local and global attractions

, landmarks, and activities. Stay updated on

seasonal trends

, new tourism products, and international travel regulations. Offer expert destination advice based on real-time availability, weather, events, and client profiles.

Client & Market Understanding:

Build rapport with clients and understand their

travel behavior, cultural preferences

, and service expectations. Anticipate the needs of different markets including

Arab, Russian, Turkish, Chinese, and European clients

. Provide

end-to-end customer service

-- from pre-sale inquiries to post-trip feedback follow-ups. Handle

VIP and corporate clients

with discretion and high attention to detail.

Technical & Operational Skills:

Use of booking platforms, CRM systems, reservation tools, and internal databases. Coordinate with global DMCs, airlines, hoteliers, and local service providers for seamless execution. Prepare professional travel documentation: invoices, vouchers, itineraries, and insurance.

Qualifications & Skills Required:

Minimum

5 years of experience

in travel sales and reservations. Strong

reservation system

and quotation experience (Amadeus, Sabre, B2B booking engines, etc.). High level of

destination knowledge

for both inbound and outbound markets. Fluent in

Arabic

, with additional fluency in

Russian, Turkish, or Chinese

. Deep familiarity with the

European travel market

is essential. Outstanding

communication, negotiation, and customization skills

. Ability to work independently and manage multiple leads simultaneously. Passion for travel and commitment to exceptional service.

What We Offer:

Competitive salary and high-tier commission package. Performance bonuses and travel perks. Training on new destinations and products. Exposure to international exhibitions and networking events. Career progression into management roles.
Job Type: Full-time

Pay: AED2,500.00 - AED12,000.00 per month

Education:

Bachelor's (Required)
Experience:

Indoor & Outdoor | B2B & B2C Tourism Packegs : 5 years (Required)
Language:

Russian, Chinese, turkey, Arabic , European (Required)
Application Deadline: 07/08/2025