Job Description

[ JOB DESCRIPTION ] A. OPERATIONAL A-1: STORE RELATED - Promote sales by demonstrating merchandise and products to customers. - Ensure pricing is correct, properly bar-coded, tagged and labeled for display. - Work on store displays & monitor ongoing site improvement work. Identify locations for new arrivals, rotation of displays and promote overall retail environment. - Ensure merchandise is clean and ready to be displayed. - Maintain store's cleanliness and health and safety measures. - Maintain inventory and ensure items are in stock - in tandem with Logistics & Inventory Control Officer - Ensure promotions are accurate and merchandised to the company's standards. - Plan out regular/annual activities and events related to sales and promotions. - Help retail staff achieve sales targets as provided for by management. - Manage different departments within the store in line with best industry practices and/or as per discretion of Store Supervisor. - Ensure hours of operation are in compliance with local laws. - Coordinate with Marketing on operational concerns and customer queries. - Identify Sales opportunities and recommend for execution. A-2: CASHIERING - Receives and processes all payments according to standard procedures. - Handles cash transactions between customer and retail store. - Scan products, operate scanning equipment and fix scanning issues. - Processes credit and debit cards, helping customers use processing equipment. - Counts money back to customer in an accurate and concise manner. - Informs customers about services available and assesses customer needs. - Examine products being purchased for damages and act as secondary control on accuracy barcoding and pricing. - Coordinate with retail staff for product inquiries and price checks. - Process receipts and in store coupons, discounts or vouchers for customers in compliance with internal policies or promotions. - Completes, processes, and maintains applicable paperwork and records. - Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits. - Count the cash in the drawer at the end of the day ensuring cash equals receipts. - Assists in the maintenance of store front and retail displays. - Help stock shelves in proximity of the cash register. - Performs daily, weekly and monthly audits of cash intake or cash drawers. A-3: STRATEGY RELATED - Coordinate with Store Supervisor in all matters relating to operations. - Identify new products and brands in the market. - Identify current and future trends that appeal to consumers. - Monitor local competitors by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise. - Keep up with fluctuating supply and demand. - Identify item sale trends, market reactions, and initiate recommendations on purchasing requirements. A-4: CUSTOMER RELATED - Greets customers including answering phones and directing customer inquiries to appropriate party. - Help customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery. - Handle and resolve customer questions, complaints, and issues amicably but firmly. Escalate concerns to appropriate supervisors as necessary. B. REPORTING - Summarize all cash billing, deposits, and daily documentations every end of day, subject to final sign-off of Retail Supervisor. - Reconcile daily deposits with Accountant in recording Sales as needed. - Answers routine billing questions/issues from customers. - Help customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery. C. STAFFING - Manage retail staff, including cashiers and people working on the floor - in tandem with Store Supervisor. - Train and sometimes supervise new cashiers or retail workers. - Provide Staff evaluations, comments and recommendations - in tandem with Store Supervisor - Assist the Store Supervisor in presiding over regular monthly staff meetings. - Ensure that all existing policies, whether internal or external, are properly complied by all staff under jurisdiction. D. GENERAL - Assist, cooperate and contribute on other reasonable tasks that may be assigned from time to time. REPORTING TO: Store Supervisor and Senior Operations Manager. Job Type: Full-time Salary: AED2,500.00 - AED3,000.00 per month Application Question(s):

• Do you have knowledge on Pop Culture?

• Retail Sales: 1 year (Preferred)