It\xe2\x80\x99s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine\xe2\x80\x99s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies\xe2\x80\x94and having fun along the way.
We are looking for a Senior Renewals Sales Representative to join our team, reporting to the EMEA Renewals Manager. In this role, you will work closely with Sales, Legal, Finance, Technical Support, channel partners, and customers to expedite the sale and closure of all maintenance and subscription renewals. In this critical sales position, you will be responsible for managing a defined territory to meet or exceed targets for maintenance and subscription renewals. This is a vital sales role within our organization and requires incredibly high levels of customer service and account management.
You\xe2\x80\x99re the ideal candidate if you are a committed, detail-oriented, effective communicator, self-starter with excellent problem-solving and interpersonal skills.
What you\xe2\x80\x99ll do:
Exceed quarterly and annual sales targets
Responsible for the timely generation of renewal quotes, including validation, auditing, and management of all aspects of Infoblox maintenance and subscription renewals
Coordinate with external parties and sales team to ensure renewals are renewed on-time
Provide and maintain a detailed 120-day forecast in Salesforce.com
Execute on upsell opportunities, including co-termination and multi-year Renewals
Collaborate with Account Executives to maximize customer value to translate to high customer retention and renewal rates
Maintain and update Salesforce records to summarize all customer and partner contacts and opportunities
Communicate sales activity with the manager through regularly scheduled account reviews
Support manager with special projects as requested
What you\xe2\x80\x99ll bring:
5+ years of sales, sales support, or service renewal experience (preferably networking industry)
Expert working knowledge of the service business, including co-termination, service terms, terms, and conditions, etc.
History of quota over-achievement
Experience working with both internal and external customers in a multi-tier channel environment
Ability to work with and effectively communicate with senior-level management
Strong communication skills to clearly and accurately convey complex service concepts to internal and client-facing teams at all management levels
Proficient Excel and strong Oracle and Salesforce.com background
Solid written and verbal communication skills are a must, as problem resolution with Sales, Customer Support, Finance and Customers are key components of the job
Ability to work in a fast-paced environment, juggling multiple priorities with initiative
Results-oriented team player with strong attention to detail
What success looks like...
After six months, you will\xe2\x80\xa6
Feel confident in achieving or exceeding your personal pipeline revenue goals
Have partnered to build strong relationships with internal and external key stakeholders
Understand key renewal metrics such as in quarter renewal rate, upsell, down- sell and cross-sell
Demonstrate a strong understanding of key tools such as Salesforce
After about a year, you will\xe2\x80\xa6
Exceed your renewals sales goals through understanding the customer\xe2\x80\x99s needs and upsell or cross-sell where it\xe2\x80\x99s a good fit
Forecast revenue on a monthly, quarterly, and annual basis
Have a good understanding of Infoblox products
Demonstrate strong territory management through increased revenue delivery, on-time quotes and renewals, and strong relationships with account teams and partners
We\xe2\x80\x99ve got you covered:
Our holistic package includes coverage of your health, wealth, and wellness\xe2\x80\x94as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our every day\xe2\x80\x94we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.
Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location\xe2\x80\xa6
Onsite massages, clubs, farmers market, and fitness classes
Delicious and healthy snacks and beverages
Electric vehicle charging stations
Outdoor amenities, seating, and courtyard BBQ
Dog park and pet-friendly programs
Newly remodeled offices with state-of-the-art amenities
Why Infoblox?
We\xe2\x80\x99ve created a culture that embraces and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you\xe2\x80\x99re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out . We think you\xe2\x80\x99ll be excited to join our team.