Company Description Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Your Role
Salesforce Technical Architects are Salesforce platform experts who can take the puzzle-pieces that are a client’s business requirements, and design masterpiece solutions. Creativity in problem solving as well as being an excellent listener are probably the most emphasised facets of a Salesforce Technical Architect. Your Impact
Partner with client(s), SMEs, business analysts, consultants, and architects, to frame business goals and value streams from which we can shape solution propositions that provide transformative business outcomes and customer experience
Facilitate workshops to identify key business drivers and requirements
Create Business Architecture diagrams that map Salesforce product capabilities to business needs
Translate solution vision into a product vision/roadmap containing well-defined, prioritised features that will realise the solution and value
Manage key business stakeholder relationships including C-level executive
Owner of the backlog of work that the programme delivers
Establish objective goals for Salesforce projects and programmes with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
Masterfully apply Lean Agile practices and frameworks
Collaborate with solution, technical, and enterprise architects to envision and prioritise capability enablers
Represent Salesforce best practice and understand new releases and trends in the market
Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
Inspire, lead, and mentor, a high-performing team of Salesforce Consultants to continually facilitate improvements in developing and enhancing best-in-class Salesforce deliveries
Qualifications Your skills & experience
Experience in 10+ years in the Salesforce ecosystem
Experience mapping business needs to Salesforce capabilities and products
Demonstrated success creating Salesforce product vision and strategy
Demonstrated knowledge across multiple Salesforce clouds
Proven ability to prioritise multiple demands and obtain buy-in from stakeholders
Practiced in workshop facilitation to cultivate ideation
Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
Mastery in leading change and inspire others to change behaviours
Influencer in continuous learning and innovation
Set yourself apart with
Salesforce certifications
Certified Agile Product Manager designation
Enterprise Architecture or Change Management certification / accreditation
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