Senior Operations Specialist – Soft Services
Job Description
Key Responsibilities
Oversee day-to-day soft services operations across multiple sites (cleaning, housekeeping, landscaping, etc.)
Monitor and ensure compliance with SLAs, KPIs, and contractual obligations
Lead and guide site supervisors and team leads, ensuring performance and discipline standards are met
Handle client coordination, site meetings, and operational issue resolution
Support tender preparation, operational inputs, mobilization plans, and costing data
Assist with contract administration, renewals, variations, and service changes
Conduct site audits, inspections, and performance reviews
In charge in manpower planning, deployment, attendance monitoring, and productivity optimization
Ensure compliance with HSE standards, company policies, and client requirements
Prepare operational reports, dashboards, and updates
Requirements
5-8 years' experience in Soft Services
Proven exposure to multi-site operations and large manpower deployment
Experience in tender support and contract management
Strong knowledge of SLAs, KPIs, and client service delivery models
Good leadership, communication, and problem-solving skills
Proficient in MS Office (Excel, reporting, presentations)
Preferred
Valid UAE driving license
Experience working with government or large private clients
Job Type: Full-time
Pay: AED7,000.00 - AED10,000.00 per month
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Job Detail
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Job IdJD2242528
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned