Job Description

Job Title Senior Officer- Retail Loans Operations

Description

JOB PURPOSE: This role is primarily responsible for processing the following category of loans and related transactions:Personal Loans, Personal Instalment Loans, Auto Loans, Business Banking Loans (SME), Mortgage loans, Staff loans, Khalifa Fund, NDDSF loans and Leverage Loans including below activities which comprises part of the disbursal process:-Manual Block placements/releaseManual Settlement of existing loansInternal Transfer of funds (A2A)Issuance of Manager's ChequesManually set up interest rate in T24 (For forward rate in addition to existing rate)Set up customized payment scheduleCollateral Mgmt., (Link/delink)Fee recoveryTranche payment & MC issuance or remittanceAlso, processing of maintenance activities like:PostponementSettlement (Full/Partial)Past Due RecoveryLoan parameter changes like repayment date, instalment changeLoan CancellationWrite offCollateral linking / delinkingBlocking, unblocking and block adjustmentAdvance placement in RPAPriority Account SetupMC Issuance, covering letter & Bank GuaranteeFunds transfer, data captureLoan Restructure (Placing of blocks, principal increase, PD recovery, deferral etc. )Remittance, block release or adjustmentIn addition, coordination with other sections of Operations and internal stakeholders to ensure smooth work flow and delivery of high quality and timely service to internal customersDetailed ResponsibilitiesValidation and processing of new loans received through CAS, input/create new loans in T24 for manual bookings including validation of DOAExecution of additional steps post disbursement of a loanDiarizing of transactions wherever second day steps/activities are involvedProviding remittance instruction to Payment Centre wherever applicableSignatures obtained on the MCs as per the DOA matrixEOD checks to be performed for unauthorized transactions & printing of daily vouchersScanning and archival of the documentsDisbursal memos (wherever applicable) should be forwarded for 'Transaction Authorization Limit' sign-off as per Loan Ops DOA matrixEnsuring efficient, error free processing of transactions with strict compliance to policies, SOP and within the agreed SLAsTo minimise operations risks for the Bank by ensuring that all transactions that are processed comply fully with underlying customer or internal instructions.Ensuring conformance to internal procedures / policies / guidelines and local and international norms and regulations as applicablePerforming internal accounts & MC stock reconciliation on a daily basisUndertaking all daily-processing activities related to a particular product or sub functionTo be responsible as primary custodian of security itemsTo participate actively in the various initiatives within section / unit / department/division/group and the Bank as and when requiredTo engage on any other activity, falling within pretext of a ProcessorProviding periodical reports and management information for effective decision makingInvolvement and participation in various UAT activitiesHandling loan related queries raised by Internal Stakeholders, timely response to be providedDCFCL to be maintained and signed off of a daily basisQualificationsMinimum QualificationBachelor's degree in Commerce, Accounting and Finance or related discipline.Minimum Experience4-5 years' relevant experience in the banking sector with at least 4 years in similar positions of progressively increasing managerial responsibilities in Retails Loans function.

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