Job Description

MAIN OBJECTIVE OF ROLE: To support the Engineering and Maintenance team by the management and development of engineering IT systems like AMOS, Airvault, RFID Aero check, Aero track, ATS, MDM - Airwatch. KEY RESPONSIBILITIES:
Administers the AMOS system including - User management, AMOS configuration, Interface setup, Counter management, Workorder setup, Form configuration etc. Administers engineering systems like Airvault, RFID Aero check, Aero track, Aircraft transfer system including user management, workflow definition, management of vendor service requests and change requests from a business. Addresses day-to-day end user requirements and ensures timely fixing of bugs identified by users for AMOS and other Engineering systems. Ensures the availability and reliability of engineering systems by monitoring performance, identifying, and resolving issues promptly. Manages engineering iPads, applications using Air watch Mobile Device Management system and testing of the iPad applications during the new release. Conducts user acceptance testing and validation of engineering IT systems during systems updates, patches, interfaces implementation and major upgrades. Develops reports as per requirements using AMOS report designer and other tools. Develops and manages the interface between flydubai IT support, IT projects and engineering and maintenance. Conducts key activities such as user login reviews, system audits, and AMOS year-end processes of Engineering IT systems. Provides technical support to end-users, including engineers and maintenance personnel, to ensure smooth operation and utilization of engineering systems. Evaluates, adopts, and manages the implementation of new Engineering IT system modules that are critical to operational efficiency, ensuring alignment with procedures and regulatory compliance. Manages the configuration and control of engineering IT systems to ensure they are tailored to operational needs, while preventing unintended transactions. Maintains effective communication with external vendors to ensure timely resolution of open issues and to drive system improvements. Supports other digital projects and activities as required by contributing to planning, coordination, and implementation efforts.

QUALIFICATIONS:
Bachelor's Degree (3+ years) Bachelor's Degree in computer science, information technology, engineering, or a related field Fluent in English Minimum 3 years working within an aircraft and maintenance environment with AMOS administrator rights. Good understanding of Engineering and Maintenance related processes. Experience in engineering systems like document management, RFID solution etc would be an advantage. Detailed AMOS knowledge 5 - 7 years 7 - 9 years

COMPETENCIES:
Customer Focus Teamwork Effective Communication Personal Accountability & Commitment to achieve Resilience & Flexibility (Can do attitude) Inspiring & Developing Others Strategic Thinking Business Acumen

ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.