Company Description

Now it\'s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We\'re looking for the brightest and best to help us reach our goals and we\'ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.



JOB PURPOSE:

• Support all PBG business by providing operational services and support, allowing them to focus on business growth and building new relationships for the bank. Main channel for complaint. Provide necessary support to offshore team by coordinating with internal department and stakeholders.
• Back office support to all UAE branches and departments for Accounts openings & account Maintenance for Retail, ELITE & GPB (ISL & Conventional ) segment.

KEY ACCOUNTABILITIES:

• Policies, Systems, Processes & Procedures
• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance to organisation\'s values and ethics at all times to support the establishment of a value drive culture within the bank.
• Educate business and offshore team on policies and SOPs as required.
• Continuous Improvement
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Reporting
• Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.
• Recording of all assigned responsibilities such as inquiries, complaints and assigning to ensure accurate availability of MI for management on real time basis.

round time.

Qualifications

• Bachelor Degree Preferable in Commerce, Banking, Finance or Economic.
• 3 years\' relevant experience in the Banking sector with at least 2 years in similar positions of progressively increasing managerial responsibilities in the Unit function.

First Abu Dhabi Bank